I want to book, can you design a tree look for me?
We would love to! Once you send your booking fee we will get to work curating a look for you to fall in love with. When you give us the approval, we’ll invoice you for the materials and get your product ordered once prompt payment is received.
Booking Fees are $350 per location, and are non-refundable at any point. This fee includes your consult, initial design, travel fees, and holds your date.
How much will it cost to decorate my (fill in your size) tree?
This is definitely the MOST frequently asked question. A one-size-fits-all approach to pricing does not align with our primary goal of offering maximum value for your seasonal investment. Without a consult, a number doesn't mean much. We will not price out a tree or decor services without a consult and input from the client.
The questions are simple and only our client can answer them. For example: How tall AND wide is your tree? A 7' pencil thin, 1.5-2' wide tree will be priced differently than a robust spruce. A 12' x 8' wide tree (Yes! They exist!) will be exponentially more than a 12' x 3' tree. Are we shopping for the entire tree, skirt to star? Do you prefer genuine crystal ornaments and lavish designer ribbon to match your already exquisite collection? Do you have existing ornaments that you're adding to the tree? Is it bare? Do you have a (mostly) decorated tree and are simply adding adornments and ribbon this year? Are we procuring that for you or are you heading out into the stores to find and make those purchases yourself?
Once we have the details, we can absolutely guide you to a price range, though a proper consultation is required.
For reference, our minimum tree-only decorating service begins at $550 for a 6-7ft tree and does NOT include the tree nor the decor. Shopping fees are 20% of the retail total.
What if I don’t want my home shown online?
For some of our clients, privacy and anonymity are extremely important. Whether it be your identity, or the background of your home or business. We value your privacy and our relationship with you. As such, we will gladly refrain from displaying any home or business, in full or in part, at your request.
Should I buy the decorations and supply them for you?
We have relationships with fabulous Christmas decor companies and hold trade accounts with many of the the most sought after fine living companies in today’s marketplace. While you are always welcome to purchase your own decor, we have access to the variety and scale you require, and we have the experience to know exactly what it takes to create the look you’ll fall in love with.
Often, when decorating a new tree for its first season (changing themes, starting fresh) and shopping for their own decor, clients will greatly underestimate the quantity of product they will need to recreate the look they’re hoping to achieve. It’s often eye opening to realize what large quantities it can take to create a certain dream tree from scratch. We can guide you in choosing the proper quantity, length of ribbon, etc to achieve any look you desire.
A shopping fee is required and will be 20% of the retail total.
How soon can I book?
Our on-location holiday decorating season is just about 6-7 weeks long but our loyal clients start dreaming of their installations long before it turns cool. We officially open our reservation book up to the public in September after existing clients have confirmed. Typically, as invoices are paid for the current year, clients reserve their date for the following year. Once we reach 75% of our schedule capacity, we will be taking verified referrals only. So, don’t delay if you’d like us to deck your halls this holiday!
Do you decorate the exterior?
We do! We will take care of the trimmings (read: wreaths, garlands, illuminations, figures) while we have a list of preferred lighting companies that can make your home glisten. We do not install lighting. It will be contracted out to our trusted partners.
Do you rent decorations?
We are not renting decor at this time.
Can you use the decorations I already have?
Absolutely. This is a popular option as we get closer to Christmas and time seems to slip away from us. If you have a full array of Christmas decor and simply don’t have the time to get everything up and ready, we are at your service. If you bring out the boxes, we will create the magic.
We have a new home and need to start from scratch but don’t know where to begin. Can you help?
After a consultation and learning your preferences, we will be honored to curate the perfect collection for your home. From greenery to finishing touches, we have you covered. You can participate as much or as little as you would like.
Can I buy this service for someone else?
We just love this question! ‘‘Tis the season for giving, afterall. If you have a loved one who is unable to decorate, but could use the holiday cheer, we would love to help. Let us know what you’re looking for and we can arrange everything.
I don’t know what I need, can you help?
You have decorations galore...garland, bows, Grandma’s keepsakes.... but you’ve been eyeing the same decor for years and you’re just not sure how to tie it altogether and decide what should be saved and what needs to go. Enter, Soul Tree. Sometimes a fresh eye is all it takes to spruce up and thin out a well loved collection. Sometimes, we need to add in a few new key pieces to freshen up your space. Whatever your need may be, we can guide you in the right direction.
Do you decorate live trees?
We do not decorate live trees. The stiff, strong branches of artificial trees lend them to a wide range decorating possibilities. Live trees tend to bend and buckle with the weight of more complicated designs, naturally occurring tree sap will be excreted from the tree in the warmth of your home and it will damage your investment ribbon and decor.
Our clients make great investments into their luxury decor and fine ribbons. If a real tree is present, Soul Tree will not be responsible for damage caused by sap, insects (Experience tells us that ALL real trees host insects of some variety no matter what the tree lot tells you.), dried out branches snapping or sagging out of shape and dropping or otherwise damaging decor, or any other damage or problems that may arise due to the nature of a real tree.
We can provide fantastic recommendations of extremely realistic faux tree options that would keep the most discerning holiday visitors guessing!
Can you decorate everything except our tree?
Of course! We love to do this. We’ll set the stage, fluff, and light the tree, while you take a free evening to do the fun part, adorn your evergreen beauty with your favorite holiday ornaments.
